Terms & Conditions – Service Provider

These Terms and Conditions (“the Terms”) apply to the provision of all services by Make Me Slick Pty Ltd ACN 611 277 920 (“Make Me Slick”, “we”, “us” or “our”) to the Service Provider (“you”).

By clicking on the “Get Started” button on the registration page, you agree to be bound by these Terms.

The Services

Make Me Slick operates an online platform through our website, web applications, iPhone and Android applications and related online services including any new features and applications which we may modify or introduce from time to time (“the Platform”), which allows you to view, interact with, connect and schedule bookings for hair, beauty and tattoo services (“the Services”) with customers registered with Make Me Slick (“the Customers”).  

Registration

In order to use the Platform, you will be required to register with us and create an account to list your business (“Registration”) on the Platform.  By completing our online registration form, you agree to provide honest, accurate, current and complete information about yourself and your business.  We may require you to provide additional information or update such information at any time, to assist us in determining whether to permit you to continue to use and list on the Platform.

Registering with Make Me Slick and creating an account is free.  There is no fee payable by you for use of and to list on the Platform. In consideration for your Registration, Make Me Slick connects you with the Customers.

Bookings and Fees

The Platform allows for 2 types of bookings: Pay Upfront or Pay Service Provider Directly.

Pay Service Provider Directly

When a Customer makes a booking with you using the Platform (“the Booking”), fees will not be immediately payable for the Service booked by the Customer (“the Service Fee”). The Service Fee will be payable directly to you by the Customer at the time of the Booking. The Service Fees are set by you at your sole discretion. Make Me Slick has no control over and accepts no responsibility for the Service Fees.

Once the Booking is made by the Customer, you will be notified via the Platform of the Booking.  You are solely responsible to accept the Booking which will notify both Make Me Slick and the Customer that the Booking has been accepted (“Acceptance”).  In the event that we do not receive Acceptance from you within 24 hours of the Booking the Booking is cancelled.

Upon receipt by Make Me Slick of Acceptance from you, you agree that the agreed fee which comprises 10% of the Booking Fee (“the Agreed Fee”) will be deducted from your nominated Credit Card and paid to Make Me Slick.  

Make Me Slick reserves the right to change the Agreed Fee from time to time and the terms applying to their payment.  Any change relating to the Agreed Fee is effective 14 days after Make Me Slick notifies you of that change by sending a message to your Make Me Slick account.  All Agreed Fee are non-cancellable and non-refundable.

Upon receipt of Acceptance, you and the Customer will be deemed to have entered into a separate contract under which you agree to provide and the Customer agrees to purchase, the Services.  

You acknowledge that, following Acceptance, the Service Fee is to be paid directly to you by the Customer. Make Me Slick accepts no responsibility to ensure that payment has been made and under no condition will any refund or payment of whatsoever nature and kind be payable by or recoverable from Make Me Slick to either the Customer or you.

Pay Upfront

When a Customer makes a booking with you using the Platform (“the Booking”), fees will be immediately payable for the Service booked by the Customer (“the Service Fee”).  The Service Fees are set by you at your sole discretion.  Make Me Slick has no control over and accepts no responsibility for the Service Fees.

Once the Booking is made by the Customer, the Service Fee will be deducted from the Customer’s nominated bank account and held by Make Me Slick.  You will then be notified via the Platform of the Booking.  You are solely responsible to accept the Booking which will notify both Make Me Slick and the Customer (“Acceptance”).  In the event that we do not receive Acceptance from you within 24 hours of the Booking the Service Fee will automatically be refunded to the Customer and the Booking cancelled.

Upon receipt by Make Me Slick of Acceptance from you, you agree that the agreed fee which comprises 10% of the Booking Fee (“the Agreed Fee”) will be deducted from the Service Fee and paid to Make Me Slick.  The balance of the Fees will be transferred into your nominated bank account.

Make Me Slick reserves the right to change the Agreed Fee from time to time and the terms applying to their payment.  Any change relating to the Agreed Fee is effective 14 days after Make Me Slick notifies you of that change by sending a message to your Make Me Slick account.  All Agreed Fee are non-cancellable and non-refundable.

Upon receipt of Acceptance, you and the Customer will be deemed to have entered into a separate contract under which you agree to provide and the Customer agrees to purchase, the Services.  

You acknowledge that, following Acceptance, the Service Fee (less the Agreed Fee) has been paid to you by the Customer and that under no condition will any refund or payment of whatsoever nature and kind be payable by or recoverable from Make Me Slick to either the Customer or you.  

Marketing

By registering with Make Me Slick, you consent to our use of your personal data including but not limited to your client database accessed via our third party software partner to market the Services to your Customers.

Payment

Make Me Slick may use a related entity or a third party service provider to provide payment services on behalf of Make Me Slick (“the Payment Provider”).  You acknowledge that, by accepting the Booking, you agree that Make Me Slick and the Payment Provider may share any information and payment instructions provided by the Customer with you, to the extent required to complete your transaction.  

By accepting a Booking from Make Me Slick, you agree to be bound by the Payment Provider’s terms and conditions which are located at https://stripe.com/au/legal.  Make Me Slick confirms that the services offered by the Payment Provider are Third Party Services and subject to further terms set out for Third Party Services below.

Liability and Warranties

Make Me Slick provides a Platform only.  You agree that you are solely responsible for your interactions with the Customers including all bookings and provision of the Services.

Make Me Slick makes no representation as to the quality of your Services and accepts no liability for any aspect of the Services and/or your interaction with the Customers, including but not limited to the description of the Services offered and/or the performance of Services.  

You expressly agree that Make Me Slick has no liability and makes no warranty as to the truth or accuracy of any aspect of any information provided by a Service Provider including but not limited to the ability of the Service Provider to perform the Services or the honesty or accuracy of any information provided to you by the Service Provider for the Services.

Indemnity

You hereby indemnify Make Me Slick against all suits, actions, causes of action, damages, losses, penalties, fines, expenses and costs (including legal costs) which arise out of or relate to your provision of the Services to the Customer, your use of this Platform, the accuracy or otherwise of any information that you provide to us via this Platform or any damage that you may cause to this Platform or any third party who may use this Platform.  This indemnification includes, without limitation, liability relating to copyright infringement, defamation, invasion of privacy, trade mark infringement and breaches of any state or commonwealth law of Australia.

Disputes with Customers

In the event that any dispute or issue arises with a Customer for any of the Services arranged by using the Platform, must be dealt with directly by you.

Make Me Slick reserves the right, but has no obligation to you to assist or become involved in any way in any dispute between you and the Customer.  

Third Party Services

Make Me Slick may from time to time include on the Platform, promotions for and links to services offered by third parties (“Third Party Services”).  These Third Party Services are not provided by Make Me Slick.

You acknowledge that we are not liable in any way for any content or materials of the Third Party Services or the Third Party Service providers, including but not limited to, any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any Third Party Services.

You acknowledge that Make Me Slick makes no representation as to the quality or content of materials or services provided by the Third Party Service providers and that we have the right in our sole discretion to refuse or remove any Third Party Services from the Platform.  You agree that you must evaluate and bear all risks associated with the use of any Third Party Services, including any reliance on the accuracy, completeness or usefulness of the Third Party Services and/or their content.

Mobile Data

The Platform uses applications and data that are available via mobile devices, including but not limited to:

  1. the ability to browse the Platform from a mobile device and
  2. the ability to access certain features through a web application operated through the internet and downloaded to your mobile device (collectively, the “Mobile Services”).

To the extent you access the Platform through a mobile device, your wireless service carrier’s standard charges, data rates and other fees may apply. Downloading or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices.

By using the Platform, you agree that we may communicate with you regarding Make Me Slick and other third parties by SMS, MMS, text message or other electronic means to your mobile device and that certain information about your usage of the Mobile Services may be communicated to us.

SMS

You agree that we are able to SMS messages to you and receive SMS messages from you. To the maximum extent permitted by law, you release us from any Liability you may have as a result of any unauthorised copying, recording, reading or interference with that document or information after transmission, for any delay or non-delivery of any document or information and for any damage caused to your system or any files by a transfer. You may reply “STOP” at anytime to unsubscribe from these messages.

Note: Message and data rates may apply. Message frequency may also vary. For US members you can reply HELP for help.

Intellectual Property Rights

You acknowledge and agree all intellectual property rights contained on this Platform, including copyright and trademark in all and any designs, text, graphics, logos, icons, sound recordings and all software relating to this Platform belong to or are licensed by us.  These intellectual property rights are protected by Australian and international laws.

You may only share the information contained on this Platform for the purpose of private use, research, or review as permitted under copyright legislation.

You must not otherwise in any form or by any means copy, adapt, reproduce (other than for the purpose of viewing the Platform in your browser), store, modify, distribute, print, upload, display, perform, remove any credits, publish post frame within another website or create derivative works from any part of this website or commercialise any information obtained from any part of this website without our prior written permission or, in the case of third party material, from the owner of the intellectual property rights in that material.

Force Majeure

You acknowledge that your use of, or access to, the Platform may be subject to interruption or delay. We do not give you any warranty that the Platform or the Services offered through it will be error free, without interruption or delay, or free from defects in design or engineering.

Invalidity

If any part of these Terms is declared invalid or unenforceable by any court or authority of competent jurisdiction (including any provision in which we exclude our liability to you) all other provisions will remain in full force and effect and will not in any way be impaired and the parties will agree a replacement provision which is as close as is legally permissible to the provision found invalid, or unenforceable.

Variations

Any changes to these Terms will be made available via the Platform at least seven days in advance of the changes taking effect and you will be deemed to have agreed to the changes to the Terms by continuing to be listed on the Platform following the changes taking effect.

No Agency

No agency, partnership, joint venture, employee-employer or other similar relationship is created by these Terms.  In particular, you have no authority to bind Make Me Slick, its related entities or affiliates in any way whatsoever.  Make Me Slick also confirms that all Third Party Services that may be promoted on the Make Me Slick Platform are provided solely by such Third Party Service providers.  To the extent permitted by law, Make Me Slick specifically disclaims all liability for any loss or damage incurred by you in any manner due to the performance or non-performance of such Third Party Service.

Notices

Except as stated otherwise, all notices must be served by ordinary prepaid post or by email, to Make Me Slick’s contact address as specified on the Platform. Any notice shall be deemed to be given:

  1. If sent by email, 24 hours after the email is sent, unless notification is received that the email address is invalid or the email is undeliverable; and
  2. If sent by ordinary prepaid post, three business days after the date of posting.

Notices related to performance of any Third Party Service must be delivered to such Third Party as set out in the Third Party Service provider’s terms and conditions.

Jurisdiction

These Terms are governed by the laws of Victoria, Australia.  You and Make Me Slick submit to the exclusive jurisdiction of the Courts of Victoria.

Assignment

We reserve our right to freely assign these Terms and the rights and obligations contained in these terms to any third party without notice or consent.  Subject to the foregoing, these Terms shall be binding upon and insure to the benefit of the parties hereto, their successors and permitted assigns.

Entire Agreement

These Terms, together with any variation or modification as set out in these Terms, set out the entire understanding and agreement between Make Me Slick and you and govern your use of the Platform.  You may also be subject to any additional terms and conditions that may apply if you if you use any Third Party Services.

Your Privacy

By using the Services, you consent to the collection and use of your personal data.  At Make Me Slick, we respect the privacy of our customers.  Your registration information and other information provided by you is governed by our Privacy Policy.  A copy of our Privacy Policy is available on our website.

You also consent to our use of your personal data including but not limited to your client database to market the Services to your Customers.

Last update: 23 May 2022